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Return Information

 

Return Policy

*As of September 17, 2016 All returns are subject to a 10% restocking fee.*

We hope that you are happy with your selection from Angora Boutique. However, if you find it necessary to return merchandise, it should be returned AS SOON AS POSSIBLE.

1. Email us at info@angoraboutique.com within 10 days of receipt of merchandise.
2. Please email us the tracking number of your return
3. Include your order number and send to:

Angora Boutique
275 Hillside Avenue Suite 100
Williston Park, NY 11596

 

Our return/exchange policy is as follows:

 

  • 10 days for full refund (less shipping and 10% restocking fee)
  • 14 days for store credit
  • After 14 days, no returns will be allowed
  • One (1) exchange permitted on each order. After the first exchange, customer must pay shipping charge for exchanges.
  • Exchange shipping is NOT covered for international customers. Shipping charges for exchanges will be the responsibility of the international customer.
  • If you received free shipping on your original order, returns will be charged a $5 shipping fee for the original shipping charges. 

    All items will be thoroughly inspected upon return. Items must be returned with original tags attached. Please include all of the item's set accessories (i.e. headbands, sash, etc.) or we cannot issue the refund. We regret we cannot accept worn, washed, or damaged items (including stains or odor) for return or exchange. We cannot accept stand alone accessories purchased (for example: ANY headbands, headpieces, purses, sashes), other than unworn shoes/sandals, for return or exchange. All final sale items are final sales, no exchange or refunds. Custom made items are not returnable, exchangeable or refundable. You cannot cancel custom items once they have been made or started production. Please take care when opening your package, do not use scissors as it can cut the dress inside the package.


  • Shipping:

    Shipping charges on an exchange or return are the responsibility of the customer.
    When you ship a product to us for return, make sure that you insure it and have the ability to track your item. If your item is lost in transit to us, we are not responsible.

    Shipping charges for the original purchase WILL NOT be refunded.

    Exchanges can take up to 2-4 weeks to receive back. 

    Credit will be issued on the original payment method used for original purchase; credit will only be issued once merchandise is received by Angora Boutique. Exchanges will be mailed only after receipt of exchanged merchandise by Angora Boutique.