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FAQs

 

Can I cancel my order? 

If you wish to cancel your order with us please send us an email at info@angoraboutique.com as soon as possible. Orders that have been shipped cannot be cancelled. Items that are custom made and have been started, cannot be cancelled.

 

What is your exchange/return policy? 

Our return policy is located here:

https://www.angoraboutique.com/pages/clothing-info-policies

 

What is your fraud policy?

While 99.9% of our customers are honest purchasers, we do NOT tolerate credit card fraud which is a CRIME punishable by law. We record IP address and other information on every purchase and will turn over this information to proper authorities and prosecute to the fullest extent. 

 

How do pre-orders work? 

Pre-orders allow you to purchase items and sizes that are currently out of stock. Typical pre-orders will be shipped in to you, 3-4 weeks from the date of your order. To check shipping times, please visit the shipping info page. This timeframe is an estimate and we cannot guarantee a certain date. If you wish to check with us please send us an email at info@angoraboutique.com.

 

Custom Order Measuring

Use this picture as a guide to measure.

 

Clothing Care

Please remember boutique clothing is delicate, always hand wash clothing and air dry, unless otherwise noted. We are not responsible for improper washing methods.

 

Clothing Size

Clothing may have different sizing. If you are unsure about an item, please email us and we will provide you with measurements and answer any questions you may have. Please do so before ordering.